Hospitality Support Specialist
4 weeks ago
Welcome to a Unique Workplace at YHA Ravenstor
Are you seeking opportunities in the hospitality sector?
Located in a stunning environment, YHA Ravenstor is a spacious country house featuring charming open fires, elegant parquet flooring, and breathtaking views, all set within 70 acres of National Trust land.
Our hostel provides a truly exceptional work atmosphere, far removed from the conventional office environment. At YHA Ravenstor, we prioritize our team members and offer an array of attractive benefits:
- Competitive Compensation: Enjoy a pay rate of £11.44 per hour. This position is a flexible temporary contract with varying hours.
- If necessary, affordable live-in accommodation is available at £63.70 per week.
- Exclusive Perks: Access YHA's staff discount and cashback portal to save on everyday expenses.
- Complimentary YHA Membership: Receive a free YHA Membership annually.
- Travel Opportunities: Experience new destinations with 10 complimentary hostel stays each year for yourself and up to three guests.
Being part of the YHA team comes with numerous advantages. To learn more about the benefits we provide, please visit our YHA Jobs website. Experience a distinctive work environment and discover the YHA difference.
Become an Integral Member of Our Inclusive Team at YHA
At YHA, we value diverse perspectives and unique experiences. Our goal is to foster an environment where every individual is recognized for their contributions.
Your Role: Key Responsibilities
As a Hospitality Support Specialist, you will be essential in creating memorable experiences for our guests. Your contributions will be vital to our mission of delivering outstanding hospitality, regardless of your background or experience.
Your Duties
- Delivering warm hospitality and exceptional customer service to all visitors, members, and guests.
- Assisting at reception and providing information about the hostel and surrounding area, ensuring every guest feels welcomed and informed.
- Utilizing our systems for efficient guest check-ins, check-outs, and food & beverage transactions.
- Performing cleaning and housekeeping tasks to maintain a comfortable and tidy environment for all guests.
- Helping in food preparation and serving meals and drinks with genuine warmth and hospitality, encouraging guests to enjoy dining with us or suggesting beverages and desserts during table service.
Our Values
At YHA, we appreciate the richness of life experiences and place equal importance on lived experiences as we do on skills and knowledge. We offer a comprehensive induction, ongoing training, and opportunities for personal development. While some roles may require specific skills, we welcome applicants from all backgrounds.
Ready to Explore This Opportunity?
If this role aligns with your interests, we encourage you to submit your CV and complete our brief application form. You may attach a cover letter to further highlight your unique qualifications and experiences.
Discover More About YHA
For additional insights into the YHA charity, our unique culture, and rich heritage, please explore our jobs website. Our primary strategic goal is to make YHA accessible for everyone, which is a crucial aspect of our charitable mission. We actively seek to build a diverse team and warmly welcome applicants from all backgrounds.
Learn More About Working at YHA
To gain a deeper understanding of what it means to be part of YHA, visit the 'Working for YHA' pages on our YHA Jobs website.
Become a part of YHA, and let’s embark on this incredible journey together. Your unique perspective and experiences are valuable assets to our inclusive community.
PLEASE NOTE: All relevant checks are in place to ensure compliance with safeguarding and legal requirements for safer recruitment.
We reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Keywords: Hospitality Assistant, Team Member, Hospitality Team Member
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