Housekeeping Office Coordinator

2 months ago

London, Greater London, United Kingdom Hyatt Corporation Full time

About the Role

The Housekeeping Office Coordinator will play a vital role in ensuring the smooth operation of the Housekeeping department at Hyatt Regency London - The Churchill. This position will be responsible for coordinating administrative tasks, maintaining accurate records, and providing exceptional support to the Housekeeping team.

Key Responsibilities

  • Ensure the safekeeping of all keys held in the Housekeeping office and maintain accurate records of key issues and returns.
  • Prepare and distribute rotas, wages, and attendance lists to ensure seamless operations.
  • Receive and coordinate reports from Housekeepers regarding rooms requiring urgent maintenance, and notify the Engineering team accordingly.
  • Order flowers and replacements for VIP suites, ensuring timely delivery and high-quality service.
  • Receive and coordinate all calls received by Housekeeping, providing prompt and professional assistance.
  • Handle lost and found enquiries, ensuring a positive experience for guests.

About Hyatt Regency London - The Churchill

Hyatt Regency London - The Churchill is a 4-star hotel located in the heart of London's West End, offering 440 guestrooms and 12 meeting spaces. As a member of the Hyatt team, you will be part of a global organization that values diversity, equity, and inclusion. Our team is passionate about delivering exceptional guest experiences and providing opportunities for growth and development.

What We Offer

  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
  • Access to Hyatt's Employee Assistance Programme and Headspace membership

How to Apply

If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information].

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