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Care and Support Specialist

2 months ago


Preston, Lancashire, United Kingdom Deafway Full time
Job Purpose:

To promote independence and deliver high-quality person-centered support that will assist residents to lead an independent lifestyle as is compatible with their needs and aspirations.

To work with residents to provide support with personal care, physical, emotional, and social support and/or guidance in any aspect of their daily life.

The post holder will be responsible for ensuring a safe environment and delivering an effective support service that responds to the needs of residents.

To promote a positive image of the organization at all times.

Key Responsibilities:
  • To assist the Team Leader and Deputy Manager in the overall delivery of support services to residents and work under their direction and supervision.
  • To work effectively as part of a team and support all colleagues as required.
  • To work according to all relevant legislation and national standards.
Support Duties:
  • To work in a manner that will enable the development of positive relationships with residents and to enable the 'job purpose' to be met.
  • To directly aid with personal care in accordance with the residents' care plans.
  • To support daily living skill needs and support and encourage residents to carry out every day essential tasks such as laundry, cooking, etc.
  • To support residents in accessing local services and resources in the community to help develop their independence and provide a sense of achievement in all aspects of their lives.
  • To act as a Key Worker to designated residents and be actively involved in their care planning and team meetings.
  • To support the residents in the community with family visits and external activities.
  • To observe and report any potential problems and concerns relating to the welfare or wellbeing of residents, including safeguarding concerns.
  • To respond to any emergencies and support colleagues as required e.g medical emergencies, challenging behaviours.
  • To undertake, as directed by the team managers, light domestic tasks and general housekeeping duties including supporting residents with bedroom cleaning.
Health and Safety:
  • To assist in promoting and maintaining own and others' health, safety and security as defined in the Health and Safety Policy.
  • To provide and maintain a safe and secure environment for residents.
Equality and Diversity:
  • To support the equality, diversity and rights of all residents and colleagues.
  • To respect the privacy, dignity, needs and beliefs of residents and colleagues, behaving in a manner which is non-judgmental.