Operations Officer

4 weeks ago


Poole, Poole, United Kingdom Rubicon People Partnership Full time

About Rubicon People Partnership

Rubicon People Partnership is a leading technology company within the maritime industry, established over a decade ago. We strive to deliver excellent technology solutions to clients around the globe.

Job Opportunity

We are seeking an experienced Operations Officer to join our team at our new modern and open-plan offices. As an Operations Officer, you will benefit from 25 days holiday (plus bank holidays), free parking, pension scheme, health care benefits after 3 months, and the opportunity to progress within a growing business.

Key Responsibilities

  1. Respond to all client and captain inquiries in a timely and professional manner.
  2. Follow all client instructions and ensure seamless communication.
  3. Perform daily tasks provided by line managers, maintaining high standards of quality and efficiency.
  4. Release critical vessel alerts and create route risk reports to ensure safe navigation.
  5. Maintain and update handover paperwork, ensuring accuracy and completeness.
  6. Monitor and log any vessel reporting issues, ensuring prompt resolution.
  7. Ensure compliance with CWD standards throughout the shift, maintaining a safe and efficient work environment.

Requirements

  1. Intermediate level of proficiency in Excel.
  2. High attention to detail and strong organizational skills.
  3. Desirable: Maritime background and strong communication skills.

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