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Customer Relationship Management Specialist

2 months ago

Kingston upon Thames, Greater London, United Kingdom MMK Nutri-Health Ltd. Full time

{"h1":"Customer Relationship Management Administrator","p":"At MMK Nutri-Health Ltd., we are seeking a highly skilled Customer Relationship Management Administrator to join our team. As a key member of our organization, you will be responsible for building and maintaining strong relationships with our customers, ensuring their needs are met and exceeded.

Responsibilities:

* Answer customer inquiries and resolve issues in a timely and professional manner
* Make daily outbound calls to new and existing customers to build relationships and promote our products
* Act as a liaison between customers, vendors, and management to ensure seamless communication
* Coordinate service calls and ensure timely resolution of customer issues
* Regularly update our CRM system with customer interactions and sales data
* Achieve weekly targets and goals set by the company
* Handle sensitive customer issues with discretion and professionalism
* Maintain proficiency in CRM software and database management
* Develop strong analytical and problem-solving skills to resolve customer issues
* Excellent communication and interpersonal skills to build strong relationships with customers
* Attention to detail and organizational skills to manage multiple tasks and priorities
* Ability to work effectively in a team environment
* Experience in customer service or a related field is highly desirable

If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

We offer a competitive salary and benefits package, as well as opportunities for career advancement and professional growth.

Apply now to join our dynamic team and take the first step towards a rewarding career in customer relationship management.

"}