Technology Support Expert
4 weeks ago
IT Support Specialist
GREEN FOLK LIMITED is seeking a committed professional to enhance their growing technology division as an IT Support Specialist and Project Controller.
This pivotal position within the organization focuses on delivering 2nd-line and 3rd-line assistance to users, ensuring uninterrupted access to technological systems, and overseeing technology-driven projects aimed at improving business operations.
Preferred qualifications:- Proven ability to provide 2nd line user support
- Experience in delivering 3rd line support
- Management of technology-related projects
- Expertise in Office 365/Microsoft 365 applications
- Familiarity with Active Directory and GPO management
- Networking knowledge in TCP/IP and Wi-Fi
- Experience with server virtualization technologies
- Deployment and configuration of computers
- Assisting users with hardware and software challenges
- Upgrading and maintaining systems
- Managing and executing IT projects
- Handling escalated IT support issues
- Database management
- Network cable organization
- Building desktop systems
- Supporting the expansion of the technology department
- 25 days of annual leave plus public holidays
- Private healthcare benefits
- Mental health resources including counseling
- Dental reimbursement and upgrade options
- Complimentary eye tests and glasses reimbursement
- Bike-to-work initiative
- On-site electric vehicle charging facilities
- Referral bonus program
- Birthday leave
- Potential for production bonuses
- Funding for professional memberships
- Exclusive employee discounts
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