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Hospitality Supervisor

2 months ago

Durham, Durham, United Kingdom Zen Group Full time
About Us

Zen Group is a locally owned hospitality company with a passion for delivering exceptional experiences to our guests. We own and operate four popular venues in Durham, including Zen, Tango, The Rabbit Hole, and Whitechurch.

Job Summary

We are seeking an experienced and confident Front of House Supervisor to join our team. As a key member of our team, you will be responsible for supervising a team in a full-service environment, ensuring excellent customer service, and maintaining high standards of food hygiene and safety.

Key Responsibilities
  • Supervise a team of Front of House staff to ensure excellent customer service and high standards of food hygiene and safety.
  • Take on a number of roles within the restaurant, including serving, hosting, and managing the front of house area.
  • Ensure that all staff are aware of and adhere to health and safety procedures, including allergen awareness and food safety protocols.
  • Contribute to the development and implementation of new ideas and initiatives to improve the customer experience and drive business growth.
What We Offer
  • A competitive salary and TRONC/service charge on top of your salary.
  • Heavily subsidised meals on shift and discounts across all venues.
  • A genuine path for progression with a company that is committed to investing in its people and driving business growth.
How to Apply

If you are a motivated and experienced hospitality professional looking for a new challenge, please submit your CV and a brief introduction to your experience and qualifications. We welcome applications from a diverse range of individuals and are committed to creating an inclusive and supportive work environment.