Service Delivery Manager

1 week ago


Lower Earley, Wokingham, United Kingdom Voyage Care Full time

Job Summary:

Voyage Care is seeking a highly skilled and experienced Registered Service Manager to lead our residential service in Reading. As a key member of our management team, you will be responsible for ensuring the highest standards of care and support for our service users.

Key Responsibilities:

  • Manage the day-to-day operations of the service, including developing and implementing person-centered support plans.
  • Conduct care needs assessments, recruit and induct new colleagues, and complete supervisions and appraisals.
  • Ensure regulatory, legislative, internal, and contractual requirements are met, including relevant notifications and adherence to policies and procedures.
  • Effectively manage the service's P&L and ensure the delivery of high-quality care and support.

Requirements:

  • Previous experience as a CQC registered manager or in a care management role.
  • Willingness and ability to undertake CQC registration and a Level 5 in Health & Social Care.
  • Experience working with individuals with autism, complex mental health needs, traumatic backgrounds, and challenging behaviors.

What We Offer:

  • A competitive salary of £34,000 to £36,000 depending on experience.
  • A comprehensive benefits package, including Wagestream, Funded Blue Light Card, and access to cash plans.
  • Opportunities for career growth and development within a sector-leading organization.

About Us:

Voyage Care is a leading provider of care and support services, committed to delivering high-quality care and promoting the well-being of our service users. We value diversity and encourage our staff to be themselves, with opportunities for growth and development in a supportive and inclusive environment.



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