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F&B Operations Supervisor
2 months ago
The Chelsea Harbour Hotel is in search of a skilled F&B Operations Supervisor who will oversee the Bar and Restaurant personnel, ensuring continuous training and development with the assistance of the Restaurant & Bar Manager.
As the F&B Operations Supervisor, your primary responsibilities will include:
- Supporting the F&B Management in fostering a workplace atmosphere that enhances staff morale, motivating the Team to take pride in the F&B services and utilize their skills to deliver exceptional service, thereby ensuring optimal efficiency.
- Consistently pursuing innovation and creativity in both product offerings and service delivery, aimed at boosting volume, maximizing sales, and ensuring consistent quality in the Bar and Restaurant.
- Assisting F&B Management in developing and maintaining a Guest History Database, which includes essential details such as names, birthdays, preferred seating, usual beverages, and contact information.
- Effectively addressing any guest complaints in line with the standards of Chelsea Harbour Hotel, and escalating issues to the appropriate restaurant management when necessary.
- Taking charge of coordinating with the Back of House Manager to ensure a comprehensive inventory of chinaware, silverware, and glassware for the Bar is conducted monthly.
The essential skills required for the F&B Operations Supervisor position include:
- Strong communication skills within the department, ensuring that the Department Manager is promptly informed of any issues or inquiries that arise.
- A thorough understanding of COSHH regulations and Risk Assessments relevant to the department.
Benefits offered include:
- Social Events, Wellbeing and Team Activities
- Training and development opportunities
- Cash Health Plan cover option available
- Apprenticeship/Placement opportunities
- Career advancement and salary reviews
- Interest-free Season Ticket Loan Scheme
- Uniform (Laundry / Dry Cleaning for Uniform)
- Meals Provided on Duty
- Length of Service related holiday scheme
- Employee Discounted Accommodation and F&B
- Life Assurance
- Recommend a Friend Scheme
and many additional perks.
About the Hotel
The Chelsea Harbour Hotel is a prestigious 5-star all-suite hotel located in the exclusive Chelsea Harbour Marina, conveniently situated near renowned landmarks. Each of the hotel’s luxurious suites is spacious and elegantly appointed, featuring four magnificent penthouse suites that provide some of the finest panoramic views of London from their expansive roof terraces. The hotel’s leisure amenities include the Blue Harbour Health Club and Spa, which boasts a 17-meter indoor swimming pool, a state-of-the-art fitness center, sauna, steam room, six treatment rooms, and a hair salon.
About the Group
Millennium Hotels and Resorts manages a diverse portfolio of over 120 hotels globally. In Europe, our 21 hotels serve as the ideal gateway to explore iconic locations, with numerous attractions and business centers nearby.
Our properties are categorized into four distinct collections: Lengs Collection, M Social Collection, Millennium Collection, and Copthorne Collection. Each collection possesses its unique character and brand identity, tailored to cater to various guest preferences.
We are an equal opportunities employer.
In accordance with the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the United Kingdom. Documented proof of eligibility will be required from candidates as part of the recruitment process.
