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Account Director

2 months ago

Birmingham, Birmingham, United Kingdom Virgin Media Full time
About the Role

We are seeking an experienced Account Director to join our Critical Network Infrastructure (CNI) account team. As a key member of our team, you will be responsible for carrying new business and existing revenue responsibilities for select partners.

Key Responsibilities
  • Maintain and elevate excellent customer relationships, representing VMO2 Fixed Wholesale and our products and services.
  • Lead virtual teams, ensuring opportunity and general account success across pre-sale, delivery, and in-life stages.
  • Represent VMO2 Fixed Wholesale and our products and services to senior-level stakeholders.
  • Develop and execute business strategies to drive revenue growth and expand our customer base.
  • Collaborate with internal teams to ensure seamless delivery of services and solutions to customers.
Requirements
  • Specific experienced knowledge of the Wholesale / Network Infrastructure telco market, its key players, and the macro trends.
  • Demonstrable experience leading virtual teams to close multi-million pound (£5M+), large, complex, strategic deals.
  • Proven experience in opportunity generation & revenue retention, managing large, strategic, complex, customers, generating annual revenues exceeding £5M.
  • Strong commercial acuity, proven financial literacy and understanding of how different commercial propositions impact P&L and Capex budget.
  • Demonstrable technical understanding of Fibre and Optical networks and the key criteria wholesale partners look for when deploying network infrastructure.
  • Experience of liaising at senior/board level (C-level).
  • Proven and outstanding sales and account management experience.
Desirable Skills
  • A business development mentality.
  • Excellent communication & presentation skills.
  • Relationship building with internal and external partners, including leading virtual teams.
About Us

We are Virgin Media O2, a leading telecommunications company in the UK. We are committed to delivering exceptional customer experiences and driving innovation in the industry.

We offer a dynamic and inclusive work environment, with opportunities for professional growth and development. Our team is passionate about delivering outstanding results and making a positive impact on our customers' lives.