Food and Beverage Operations Manager
1 month ago
We are seeking a highly motivated and experienced Food and Drink Operational Support Manager to join our team at Hollywood Bowl Group. As a key member of our operations team, you will play a critical role in driving sales and profit growth through speed, quality, and consistency, and excellent service standards across our centres.
Key Responsibilities- Monitor food and drink sales and service performance, addressing opportunities as they arise by working with Regional Support Managers and centre management teams to implement activity accordingly.
- Champion the consistent delivery of good product quality to our customers, improvement of speed of service, and awareness of food and drink through developing team member passion and knowledge.
- Provide support to our investment programme, including implementing training and development plans, and working closely with food and drink partners to take ownership of bar and diner training academies.
- Take ownership of food and drink audit processes, ensuring relevance and legal compliance, and monitor and report on activities, costs, and performance to demonstrate return on investment.
- Work closely with other departments, including marketing and audit teams, as well as external stakeholders, to support the launch of company food and drink initiatives.
- Previous experience working in a food and drink operational role, with a high level of commercial awareness and a good understanding of food and drink P&Ls.
- Experience of leading food and drink projects that span multiple sites, with the ability to work with and influence internal and external stakeholders.
- A target-driven work ethic, motivated by pace and innovation, with strong initiative and effective time management.
- A full clean UK driving license, knowledge of food safety regulation, and an Advanced Food Hygiene certificate (desirable but not essential).
- Willingness to travel nationwide and work flexible hours as required.
Hollywood Bowl Group is a leading experiential family entertainment company, operating 72 centres across the UK and 12 centres in Canada. We are passionate about bringing families and friends together for affordable fun and healthy competition, and we are committed to creating a working environment that promotes equal opportunities and values diversity and inclusion.
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