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Food and Beverage Operations Manager

2 months ago


Hemel Hempstead, Hertfordshire, United Kingdom Hollywood Bowl Group Full time
About the Role

We are seeking a highly skilled Food and Drink Operational Support Manager to join our team at Hollywood Bowl Group. As a key member of our operations team, you will play a vital role in supporting the delivery of market-leading food and drink sales and profit growth across our centres.

Key Responsibilities
  • Monitor and analyse food and drink sales and service performance, identifying opportunities for improvement and implementing activities to address these.
  • Work closely with Regional Support Managers and centre management teams to champion the consistent delivery of good product quality, speed of service, and awareness of food and drink among customers.
  • Provide support to our investment programme, including implementing training and development plans, and taking ownership of our bar and diner training academies.
  • Ensure the relevance and legal compliance of our food and drink audit processes, and monitor and report on activities, costs, and performance to demonstrate return on investment.
  • Collaborate with other departments, including marketing and audit teams, to support the launch of company food and drink initiatives.
Requirements
  • Previous experience working in a food and drink operational role, with a high level of commercial awareness and a good understanding of food and drink P&Ls.
  • Experience of leading food and drink projects that span multiple sites, with the ability to work with and influence internal and external stakeholders.
  • A target-driven work ethic, motivated by pace and innovation, with strong initiative and effective time management.
  • A full clean UK driving license, knowledge of food safety regulation, and an Advanced Food Hygiene certificate (desirable but not essential).
  • Willingness to travel nationwide and work flexible hours as required.
About Us

Hollywood Bowl Group is a leading provider of experiential family entertainment, with a passion for bringing families and friends together for affordable fun and healthy competition. We have a strong commitment to diversity and inclusion, and we're dedicated to creating a working environment that promotes equal opportunities.