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Customer Service Representative

2 months ago


Borehamwood, Hertfordshire, United Kingdom Star People Full time
About the Role

We are seeking a highly skilled and experienced Customer Experience Assistant to join our team at Star People. As a key member of our international and exports team, you will play a vital role in delivering exceptional service to our customers.

Key Responsibilities
  • Support the international and exports team in providing timely, accurate, and transparent responses to customer queries.
  • Process daily quotations and sales orders, ensuring seamless communication with customers.
  • Develop and maintain strong relationships with customers, resolving any potential issues in a professional and courteous manner.
  • Collaborate with other departments to ensure effective communication and resolution of customer inquiries.
Requirements
  • Minimum 2 years' experience in a fast-paced customer service environment, preferably in the pharmaceutical wholesale industry.
  • Excellent planning, organization, and administrative skills.
  • Proficiency in Microsoft Office, Word, and Excel.
What We Offer

As a Customer Experience Assistant at Star People, you will have the opportunity to work in a dynamic and rapidly growing pharmaceutical wholesaling company. We offer a competitive starting salary, extensive benefits package, and excellent development opportunities within the organization.