Customer Service Representative

2 weeks ago


Borehamwood, Hertfordshire, United Kingdom Sky Full time
Unlock Your Potential as a Home Service Engineer at Sky

Are you passionate about delivering exceptional customer service and ensuring seamless entertainment experiences? Do you enjoy working outdoors and at heights? We're seeking a skilled Home Service Engineer to join our team at Sky, where you'll have the opportunity to make a real impact on our customers' lives.

Key Responsibilities:

  1. Install and service our innovative products, including Sky Glass, Stream, and Sky Q, in customers' homes.
  2. Optimize customers' home entertainment experiences using advanced testing and diagnostic tools.
  3. Provide personalized product demonstrations and training to ensure customers get the most out of their Sky services.
  4. Identify customer needs and offer tailored solutions to enhance their Sky experience.
  5. Work a full-time 9-hour rolling rota, including weekends, with a valid UK manual driving license.

What We Offer:

  1. A competitive salary of £26,000 per annum.
  2. Discounted mobile and broadband services.
  3. A comprehensive benefits package, including a generous pension plan, healthcare, share save, and discounts at over 800 retailers.
  4. A dynamic and supportive work environment with opportunities for growth and development.

Requirements:

  1. Full UK manual driving license.
  2. Ability to work outdoors and at heights.
  3. Passion for delivering exceptional customer service.

What's Next:

If your application is successful, we'll ask you to complete a criminal record check. We're committed to creating a diverse and inclusive workplace, and we welcome applications from candidates with a range of backgrounds and experiences.



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