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Vehicle Damage Assessor

2 months ago

Eastleigh, Hampshire, United Kingdom Steer Automotive Group Full time

Job Summary:

We are seeking a skilled Vehicle Damage Assessor to join our team at Steer Automotive Group. As a key member of our team, you will be responsible for accurately assessing vehicle damage and creating comprehensive repair estimates.

About the Role:

The successful candidate will have previous experience as a Vehicle Damage Assessor or a similar role in the automotive industry. Proficiency in using Audatex for assessments is essential, along with a deep understanding of vehicle repair techniques.

Key Responsibilities:

  • Conduct detailed assessments of vehicle damage and create precise repair estimates.
  • Identify the correct repair methods, timescales, and costs to develop comprehensive repair plans.
  • Communicate with insurance companies, customers, and internal teams to ensure timely authorizations and resolve any issues quickly.
  • Deliver outstanding customer service and maintain strong relationships with both customers and insurance partners.
  • Keep thorough records of assessments, estimates, and repair progress.
  • Ensure a clean, organized workspace while adhering to health and safety guidelines.

About You:

You should have a strong understanding of vehicle repair techniques and be proficient in using Audatex for assessments. Excellent communication and interpersonal skills are also essential for this role.

Key Qualifications and Skills:

  • Strong communication and interpersonal abilities, allowing you to effectively liaise with various stakeholders.
  • Excellent time management skills and the ability to work well under pressure.
  • Attention to detail, ensuring that your repair assessments and estimates are precise and thorough.
  • A collaborative team player who can also work independently with minimal supervision.
  • Customer-focused with the ability to build lasting relationships with clients and colleagues.
  • Relevant qualifications, such as ATA VDA accreditation, will be a plus.

Why Steer Automotive Group?

We are a forward-thinking, innovative automotive repair company at the cutting edge of vehicle technology. If you're ready to elevate your career in a dynamic and growing environment, we want to hear from you.