Food and Beverage Ambassador
5 days ago
We are seeking a highly skilled and enthusiastic individual to join our Food and Beverage team as a Food and Beverage Ambassador. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our guests have an unforgettable dining experience.
Key Responsibilities:
- Provide a warm welcome to our guests and ensure that they feel valued and cared for throughout their dining experience.
- Take orders and deliver food and drink with a smile, ensuring that every detail is attended to.
- Set up and clear down the restaurant, maintaining a clean and welcoming environment for our guests.
- Recommend dishes and drinks to our guests, using your knowledge and expertise to enhance their dining experience.
- Build relationships with our guests and provide exceptional customer service, ensuring that they return to our hotel again and again.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career development and progression.
- A fun and dynamic work environment.
- Discounted rates on hotel rooms, food and drink across the Clermont Hotel Group.
- Interest-free season ticket loans (conditions apply).
- Access to a 24/7 Employee Assistance Program.
- Pension and Healthcare Schemes.
- Wagestream - get access to earned salary before payday.
- Paid volunteering days.
- Generous recommend a friend scheme.
- Apprenticeships and accredited qualifications up to Level 7 (Master's Degree equivalent).
- Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal.
- Great Recognition program.
Requirements:
- Comfortable in a front-line role facing the public.
- Empathetic and able to build relationships.
- An open personality who is relaxed and natural in their interactions.
- Accurate with good attention to detail.
Why Join Us?
The Royal Horseguards Hotel is a stunning 5-star hotel overlooking the River Thames, close to The Embankment and Trafalgar Square. We offer a unique and exciting work environment, with opportunities for career development and progression. Our team is passionate about delivering exceptional customer service and ensuring that our guests have an unforgettable experience.
Language: English
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