Resident Support Specialist

1 month ago


Maidstone, Kent, United Kingdom Clarion Housing Group Limited Full time
Job Title: Visiting Scheme Manager

We are seeking a skilled and dedicated Visiting Scheme Manager to join our team at Clarion Housing Group Limited. As a key member of our property management team, you will be responsible for providing exceptional support to our residents, ensuring their well-being and independence.

About the Role:
  • Provide high-quality support to residents, responding to their needs and concerns in a timely and professional manner.
  • Manage and maintain the general upkeep of the building, including organizing repairs and maintenance of communal areas.
  • Oversee contractors who are on annual contracts and carry out communal cleaning, gardening, and window cleaning.
  • Develop and nurture good working relationships with residents, contractors, and clients.
  • Be the first point of contact for resident complaints, leasehold enquires, or property alterations, providing advice and empathy.
About the Scheme:

Grovelands is a lovely development consisting of 23 properties located in a wooded area. The scheme features a scheme manager's office, residents' lounge, laundry room, and communal gardens.

Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Good understanding of building maintenance and property management.
  • Basic IT skills, including proficiency in Outlook and Word.
  • Ability to travel across the region as required.
What We Offer:

As a Visiting Scheme Manager at Clarion Housing Group Limited, you will have the opportunity to work in a dynamic and supportive environment, with a competitive salary and benefits package. If you are a motivated and customer-focused individual who is passionate about providing exceptional support to residents, we encourage you to apply for this exciting opportunity.



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