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Staff User Experience Designer
2 months ago
Job Summary
Colibrium Additive, a leading provider of innovative metal additive manufacturing solutions, is seeking an experienced Product/UX Designer to join our Software organization. As a key member of our team, you will play a critical role in shaping the user experience of our software ecosystem, which forms an integral part of our metal additive manufacturing machines.
Key Responsibilities
- Contribute to the definition of UX research objectives and develop effective UX research activities and methods to achieve them.
- Plan and conduct UX research activities, leading and guiding others as needed.
- Analyze UX research data and synthesize findings, leading and guiding others as needed.
- Communicate UX research findings to stakeholders and propose design or product solutions based on UX research findings.
- Propose future UX research and contribute to the UX research plan.
- Coach and mentor others on effective UX research and champion new ideas as appropriate.
- Research and evaluate emerging design, technology, and industry trends.
Requirements
- Bachelor's Degree in Computer Science or a related STEM field.
- 8+ years of experience conducting qualitative UX research activities, such as ethnographic studies and usability testing, and creating UX research artifacts.
- 5+ years of experience planning UX research activities and communicating UX research artifacts, findings, and recommendations to stakeholders.
Preferred Qualifications
- Experience or familiarity with metal additive manufacturing.
- College degree or professional certification in Human Factors, Ergonomics, Industrial Engineering, Experience Design, or a related field.
- Experience or familiarity with CAD, CAM, CAE, PLM, MES, or related digital manufacturing/engineering technologies.
- Deep knowledge of UX research methods and supporting tools.
- Mature active listening skills and the ability to diffuse tense collaboration and decision-making situations in teams.
- Ability to keep participants focused on task and end process, ensuring full participation.
- Demonstrates how UX provides solutions for internal/external customer challenges.
- Experience using root cause analysis to identify, correct, and/or eliminate the cause(s) of a problem, as well as the problem itself.
- Ability to create an understanding of how individual people and things fit within larger structures (like systems or organizations), as well as the relationships between parts of a system and the system as a whole.
- Ability to guide various stakeholders through the design thinking process to frame a project.
- Demonstrates detailed knowledge of business operations and strategic direction.
- Sees patterns within industry activities and behaviors.
- Ability to create, analyze, and manage projects that provide direct business benefit.
- Mastery of Agile/Lean UX methodologies.
- High attention to detail and extremely strong written and verbal communication skills.