Digital Experience Designer

4 weeks ago


Chester, Cheshire, United Kingdom Succeed Recruitment Solutions Full time

Role Overview

We are seeking a skilled UX Designer to drive the evolution of our online customer journey and contribute to the commercial growth of our websites.

Key Responsibilities

  • Create intuitive workflows and interactions that guide users successfully through our websites with improved progression and conversion rates.
  • Identify usability issues, bottlenecks, and potential website issues to design recommendations for change.
  • Design interactive elements such as menus, forms, and buttons that are visually appealing and user-friendly.
  • Develop sitemaps, wireframes, and prototypes to visualise and improve the structure and flow of our websites.
  • Organise information and content in a way that is intuitive and easy to navigate.
  • Conduct user interviews, surveys, and usability tests to gather insights into user needs and preferences.
  • Analyse research data to identify pain points, opportunities, and new user journeys.
  • Create user personas to represent our target user groups.

Requirements

  • A solid understanding of user-centred design principles and best practices.
  • Proficiency in conducting various user research methods, including interviews, surveys, and usability testing.
  • Good working knowledge of design tools such as Figma. Basic understanding of HTML, CSS, and JavaScript.
  • Ability to identify and solve complex design challenges.
  • Excellent verbal and written communication skills to effectively collaborate with team members and stakeholders.
  • A creative mindset to generate innovative and engaging design solutions.
  • Meticulous attention to detail and highly organised to ensure high-quality design outcomes.
  • Knowledge of CRO and analytics tools.

About Us

Succeed Recruitment Solutions is a leading recruitment agency specialising in the travel, multilingual, and contact centre sectors.



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