Digital Experience Designer
4 weeks ago
Role Overview
We are seeking a skilled UX Designer to drive the evolution of our online customer journey and contribute to the commercial growth of our websites.
Key Responsibilities
- Create intuitive workflows and interactions that guide users successfully through our websites with improved progression and conversion rates.
- Identify usability issues, bottlenecks, and potential website issues to design recommendations for change.
- Design interactive elements such as menus, forms, and buttons that are visually appealing and user-friendly.
- Develop sitemaps, wireframes, and prototypes to visualise and improve the structure and flow of our websites.
- Organise information and content in a way that is intuitive and easy to navigate.
- Conduct user interviews, surveys, and usability tests to gather insights into user needs and preferences.
- Analyse research data to identify pain points, opportunities, and new user journeys.
- Create user personas to represent our target user groups.
Requirements
- A solid understanding of user-centred design principles and best practices.
- Proficiency in conducting various user research methods, including interviews, surveys, and usability testing.
- Good working knowledge of design tools such as Figma. Basic understanding of HTML, CSS, and JavaScript.
- Ability to identify and solve complex design challenges.
- Excellent verbal and written communication skills to effectively collaborate with team members and stakeholders.
- A creative mindset to generate innovative and engaging design solutions.
- Meticulous attention to detail and highly organised to ensure high-quality design outcomes.
- Knowledge of CRO and analytics tools.
About Us
Succeed Recruitment Solutions is a leading recruitment agency specialising in the travel, multilingual, and contact centre sectors.
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