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Directorate General Manager
2 months ago
Job Overview
To work as part of a team providing a comprehensive, high-quality switchboard service to Betsi Cadwaladr University Health Board, 24 hours a day, 7 days a week.
During out-of-hours periods, utilize a computer system to identify patients who have been admitted using a site-specific system.
Operate the internal paging system to contact staff for both internal and external calls.
Bleep long-range pagers, providing numeric and verbal information, awaiting response and connecting the caller to the relevant department as requested. If no response is received, monitor the situation and take appropriate action.
Carry out various emergency procedures, including cardiac arrest, fire, major incident, and personal attack, and maintain records in accordance with established instructions and operational procedures.
Replace batteries for internal paging receivers, arrange for a replacement pager if faulty, and provide instructions to bleep holders on correct usage.
The ability to speak Welsh is essential for this post.
Main Duties of the Job
The Informatics Department has an opportunity for Call Handler/Switchboard Operators to cover shifts between 8am and 8pm at Ysbyty Glan Clwyd.
Working for Our Organisation
Betsi Cadwaladr University Health Board (BCUHB) North Wales is a large health organization providing a full range of primary, community, mental health, acute, and elective hospital services for a population of approximately 700,000 across North Wales.
We are committed to promoting equality and diversity and are proud to welcome applicants under the 'Disability Confident Employer' scheme.
