Deputy General Manager
2 weeks ago
We are seeking a highly motivated and experienced Deputy General Manager to join our team at HB Leisure. As a key member of our management team, you will be responsible for supporting the site General Manager in the day-to-day operation of our family entertainment centre in Rhyl.
Key Responsibilities- Assist the General Manager in achieving budgeted targets and operating standards.
- Ensure the efficient running of the family entertainment centre, including the arcade, children's soft play, cafe, laser tag, and mini golf.
- Monitor and review arcade revenues, prize payouts, stock levels, and staff numbers to ensure budgets and targets are met.
- Communicate effectively with the management team and staff to ensure a smooth and efficient operation.
- Motivate staff to contribute to the maximum efficiency in the day-to-day running of the site.
- GCSE level in Maths and English (or equivalent international qualification).
- Previous customer service experience.
- ONC or HNC in a related subject (e.g., business studies) (desirable).
- Previous arcade cash collections experience (desirable).
- Experience working in a children's soft play environment (desirable).
- Previous retail management experience (desirable).
- Some health and safety knowledge (desirable).
- Managing or assisting with managing a team/team leader experience.
- Previous experience working in a family entertainment centre.
- Cash handling experience, both cash and electronic.
- Tenacious with good time management.
- Ability to prioritise workload.
- Strong IT skills (MS Office, Excel).
- Able to motivate staff and have excellent communication skills.
- Self-directed with a high degree of self-motivation.
- High attention to detail.
- Competitive salary.
- 28 days holiday per calendar year (including bank holidays).
- Recommend a Friend Scheme - earn a bonus (subject to T&Cs).
- Cycle to Work Scheme.
- Pension Scheme.
- Fantastic benefits package including access to your own private GP, gym discounts, big savings on high street retailers, and much more.
- Great career possibilities, including the opportunity to travel the globe and work in some of the world's most amazing locations.
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