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Area Head of Commercial Operations

2 months ago

Cambridge, Cambridgeshire, United Kingdom One Retail Full time
Job Title: Area Head of Commercial

As the Area Head of Commercial, you will be responsible for overseeing the commercial operations within our Instore cafes in East Anglia. You will liaise with multiple site-based clients, managing the relationship in each location, ensuring compliance and company policies are adhered to.

Key Responsibilities:
  1. Lead and motivate a team of unit managers to deliver exceptional food services within the units.
  2. Build and maintain strong client relationships, ensuring contract compliance to exceed client expectations.
  3. Maintain rigorous quality control standards to ensure Compass and brand standards are met while also ensuring compliance with all relevant health, safety, and regulatory standards.
  4. Monitor and support your team, recognising training needs and potential as appropriate.
  5. Manage labour and controllable costs within all units.
  6. Have a commercial mindset to deliver profitability within the units.
Essential Skills:
  1. 2+ years experience at a senior level as an Area / Regional manager leading and inspiring operational teams to deliver results.
  2. Previous multi-site catering background with P&L responsibility.
  3. Experience in building and maintaining client relationships.
  4. Experience of working within brand guidelines to deliver results.
  5. Strong Microsoft Office skills, including Word, PowerPoint, Excel, and Microsoft Teams.
  6. Works well under pressure to meet deadlines.

As a key member of our One Retail team, you will have the opportunity to grow your career with the industry leader, and get competitive pay, great perks, and unrivalled opportunities for learning and development.

We are committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members.