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About Exponential-e
Exponential-e is a leading British-owned tech company that has achieved year on year revenue growth and reinvests 95% of its profits back into its people and technology.
Your New Role
We are seeking a Technical Trainer to take the lead in the development of our award-winning network operations centre. As a key member of our team, you will play a crucial role in developing and managing training roadmaps, bridging development gaps, and understanding upcoming requirements to elevate the team.
Key Responsibilities
- Design and present hands-on training lectures, training videos, and briefings on topics such as basic computer networking and troubleshooting, LAN administration, configuration, and maintenance of network devices, and security best practices.
- Develop and deliver training programs to enhance the skills of our team members, focusing on areas such as network security, routing, and firewall administration.
- Collaborate with subject matter experts to create comprehensive training materials and ensure that they are up-to-date and relevant to our business needs.
- Conduct training sessions with small to medium-sized groups, using a variety of teaching methods to engage and motivate learners.
- Assess the effectiveness of training programs and make recommendations for improvement.
Requirements
- Previous experience in producing training courses and materials, as well as conducting training sessions with small to medium-sized groups.
- Strong experience with IT service management (ITSM) and configuration management database (CMDB) tools.
- Experience working with Fortinet products, especially FortiGate firewalls, and a solid understanding of network security principles and best practices.
- Demonstrable knowledge at CCNP (ENT/DC/SP/SEC) or JNCIP-ENT level and in-depth knowledge of networking protocols, technologies, and architectures.
- Hands-on experience with network equipment from vendors such as Cisco, Juniper, and Palo Alto Networks.
- Strong problem-solving and decision-making abilities, with a focus on driving results and continuous improvement.
What We Offer
- A dynamic and supportive work environment that encourages innovation and collaboration.
- Opportunities for professional growth and development, with a focus on helping you achieve your full potential.
- A competitive salary and benefits package, as well as a range of employee perks and rewards.
Join Our Team
Exponential-e is a company that values its people and invests in their growth and development. If you are a motivated and experienced technical trainer looking for a new challenge, we would love to hear from you.
