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After Sales Coordinator

2 months ago

Lincoln, Lincolnshire, United Kingdom haart Full time
About the Role

We are seeking a highly organized and detail-oriented individual to join our team as an After Sales Administrator at haart. As an After Sales Administrator, you will play a crucial role in ensuring the smooth completion of the home buying process.

Key Responsibilities
  • Register client details and maintain accurate records
  • Communicate effectively with key stakeholders, including mortgage advisers, solicitors, buyers, vendors, and surveyors
  • Gather required documents to complete the sale, including identification, mortgage agreements, and insurance policies
  • Manage multiple cases simultaneously and prioritize tasks to meet deadlines
  • Provide exceptional customer service and ensure a positive experience for clients
Requirements
  • Demonstrable track record of success in an administrative role
  • Knowledge of the home buying process and estate agency/residential lettings industry
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Passion for delivering outstanding customer service and a commitment to excellence
What We Offer
  • Basic annual salary between £17,500 to £22,000 (dependent on experience)
  • Quarterly bonuses for successfully converting a percentage of the pipeline
  • Dedicated training and coaching to support ongoing development
  • Opportunities for career growth and advancement within the company
What We're Looking For
  • Someone who is able to engage with people from all walks of life and communicate effectively
  • A team player who is able to multitask and manage numerous responsibilities
  • A person who is passionate about delivering an excellent service and believes in themselves and their abilities
Eligibility Criteria
  • Legal entitlement to live and work in the UK
  • Proof of right to work in the UK, including passport/birth certificate, proof of address, and national insurance number