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Receptionist

1 month ago

Nuneaton, Warwickshire, United Kingdom Bupa Full time
Job Title: Receptionist

We are seeking a skilled and friendly Receptionist to join our team at Richmond Villages, a retirement village provider. As a Receptionist, you will be the first point of contact for visitors and residents, providing a warm welcome and ensuring a smooth experience.

Key Responsibilities:
  • Provide exceptional customer service to residents, visitors, and staff
  • Manage incoming and outgoing calls, messages, and correspondence
  • Handle cash transactions, receipts, and payments
  • Maintain accurate records, including master copy forms, room status reports, and village residents list
  • Assist with administrative tasks, such as booking restaurant reservations, maintenance requests, and transport services
  • Ensure office supplies are maintained and report any equipment issues
Requirements:
  • Excellent communication and interpersonal skills
  • Experience in a reception or customer service role
  • Proficiency in Microsoft Office and telephone switchboard systems
  • Ability to work independently and as part of a team
  • Strong attention to detail and organizational skills
What We Offer:
  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • Access to our online portal and LinkedIn's online learning platform
  • A supportive and collaborative work environment
  • The opportunity to make a positive impact on the lives of our residents

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.