Healthcare Receptionist
4 weeks ago
About the Role
We are seeking a skilled and organized Healthcare Receptionist to join our team at Station Street Surgery.
Main Responsibilities:
- Provide exceptional customer service to patients and visitors.
- Manage appointment bookings, cancellations, and patient inquiries.
- Ensure accurate and efficient maintenance of patient records.
- Perform administrative tasks, including scanning, filing, and processing documents.
- Assist in coordinating patient flow to ensure smooth practice operations.
- Support the healthcare team by handling incoming and outgoing communications.
Requirements:
- Excellent interpersonal skills and a friendly, professional demeanor.
- Strong verbal and written communication abilities.
- Efficient in managing appointments, patient records, and administrative tasks.
- Proficient with healthcare software and electronic records.
- Able to work collaboratively with the healthcare team.
- Effective in managing patient flow and resolving issues.
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