Healthcare Receptionist

4 weeks ago


Nuneaton, Warwickshire, United Kingdom Station Street Surgery Full time

About the Role

We are seeking a skilled and organized Healthcare Receptionist to join our team at Station Street Surgery.

Main Responsibilities:

  • Provide exceptional customer service to patients and visitors.
  • Manage appointment bookings, cancellations, and patient inquiries.
  • Ensure accurate and efficient maintenance of patient records.
  • Perform administrative tasks, including scanning, filing, and processing documents.
  • Assist in coordinating patient flow to ensure smooth practice operations.
  • Support the healthcare team by handling incoming and outgoing communications.

Requirements:

  • Excellent interpersonal skills and a friendly, professional demeanor.
  • Strong verbal and written communication abilities.
  • Efficient in managing appointments, patient records, and administrative tasks.
  • Proficient with healthcare software and electronic records.
  • Able to work collaboratively with the healthcare team.
  • Effective in managing patient flow and resolving issues.


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