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Senior Product Strategist

3 months ago

Manchester, United Kingdom Department for Work and Pensions Full time

Position Overview

The Department for Work and Pensions (DWP) Digital is dedicated to providing meaningful career opportunities for individuals who aspire to leverage their expertise to create a significant impact on society. As a vital part of the UK’s largest government department, we assist millions of individuals daily.

Each year, we disburse over £120 billion to 18 million DWP clients, including 1 million overseas beneficiaries across 229 nations.

Our mission is to modernize DWP with a strong commitment to delivering comprehensive service transformation for both citizens and DWP personnel.

In addition to our competitive employee benefits package, we prioritize professional growth, offering every employee 5 full days annually dedicated to personal learning and development.

We are seeking a product manager to join our retirement portfolio team. This role focuses on ensuring that individuals over the state pension age can effectively plan for and access the support necessary to live without undue hardship. You will be part of a high-profile, complex team, managing one of our key products related to citizen records and their migration.

Your responsibilities will include making evidence-based strategic and tactical product decisions and determining key priorities. You will play an active role in shaping the product strategy, owning the roadmap, and communicating successes to stakeholders and users while also justifying challenging decisions regarding your product.

Key Responsibilities

As a product manager at DWP, you will be expected to:

  • Comprehend and Communicate the Mission: Understand the overarching mission and articulate how the problems you address contribute to achieving our service objectives.
  • Product Management: Ensure the team designs and develops products in alignment with service standards established by the Central Data and Digital Office (CDDO) and the internal DWP service standard assurance team.
  • User-Centric Approach: Represent the voice of all users (both citizens and businesses) during discussions with teams and stakeholders.
  • Define Product Objectives and Metrics: Establish clear goals and collaborate with others to determine how success will be measured.
  • Agile Methodology: Adapt to a fast-paced, evolving, Scaled Agile environment, employing an iterative approach to facilitate rapid delivery.

Candidate Profile

When detailing your employment history and personal statement, please emphasize your experience in relation to the essential criteria outlined below:

  • Experience in creating and communicating a vision while securing stakeholder buy-in.
  • Proven track record of collaborating with users to identify their needs and representing them in decision-making processes.
  • Ability to make effective decisions based on incomplete information using various suitable techniques.
  • Experience working with a diverse range of specialists in multidisciplinary teams.
  • Proficiency in prioritizing backlogs based on user needs, value, and effort.

Employee Benefits

In addition to your salary, the Department for Work and Pensions contributes to your membership in the Civil Service Defined Benefit Pension scheme.

We offer a comprehensive benefits package designed to support your work-life balance, which includes:

  • Flexible working patterns such as job sharing, term-time working, flexi-time, and compressed hours.
  • Generous annual leave starting at 23 days, increasing to 30 days over time (pro-rata for part-time employees), plus 9 days of public and privilege leave.
  • Financial wellbeing support, including interest-free season ticket loans for travel, a cycle-to-work scheme, and an employee discount scheme.
  • Health and wellbeing resources, including our Employee Assistance Programme for specialized advice and counseling, along with access to a premier program of competitions, activities, and benefits for members (subscription payable monthly).
  • Family-friendly policies, including enhanced maternity and shared parental leave pay after one year of continuous service.
  • Funded learning and development opportunities to advance your role and career, including industry-recognized qualifications and accreditations, coaching, mentoring, and talent development programs.
  • An inclusive and diverse workplace with opportunities to engage in professional and interpersonal networks, including the Women’s Network, National Race Network, National Disability Network (THRIVE), and more.

Salary Information

Compensation for this role ranges from £52,412 to £63,517.

Offers to successful candidates will be based on an assessment of skills and experience demonstrated during the interview process.

Current Civil Servants transferring laterally will maintain their existing salary.

Civil Servants promoted may move to the bottom of the next grade pay scale or receive a 10% salary increase, whichever is greater.