Support Coordinator

7 days ago

London, Greater London, United Kingdom ISLAMIC RELIEF UK Full time
Supporter Relations Coordinator

Islamic Relief UK is seeking a highly skilled and dedicated individual to join its team as a Supporter Relations Coordinator. This is a full-time, permanent position based in London, with a hybrid working model.

Key Responsibilities:
  • Provide exceptional customer service and support to donors, volunteers, and other stakeholders
  • Manage and develop relationships with supporters to increase engagement and retention
  • Process donations and ensure compliance with data protection regulations
  • Work with sensitive data and maintain confidentiality
  • Analyse data using complex queries in the Raiser's Edge database
Requirements:
  • Proven experience in people management, including performance reviews and data analysis
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong knowledge of data protection regulations and compliance
  • Experience with the Raiser's Edge database and data analysis tools
About Islamic Relief UK:

Islamic Relief UK is a leading humanitarian organisation that works to save and transform the lives of vulnerable people around the world. We are committed to promoting the welfare of children, young people, adults, and beneficiaries with whom we engage.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and dedicated individual who shares our values and mission, please apply by completing our online application form.

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