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Client Support Specialist
3 months ago
We are seeking a dedicated individual to become a part of our Client Support team at Jobtrain Solutions. In this role, you will manage a diverse range of inquiries, prioritize tasks effectively, and excel in a nurturing, positive, and collaborative atmosphere. We appreciate the distinct personalities of our team members, which is why our support approach is flexible - we encourage your unique qualities to shine through.
Your ResponsibilitiesAs a key member of our team, you will be instrumental in assisting clients with our recruitment software, providing guidance on new features, resolving issues, and delivering outstanding support to candidates throughout their application journey.
Do You Possess?- Experience in a client-facing position
- A strong commitment to exceptional client service
- Excellent verbal and written communication abilities
- Meticulous attention to detail and precision
- Exceptional troubleshooting and problem-solving capabilities
- Strong interpersonal skills, with a natural talent for engaging conversations
- The capacity to juggle multiple responsibilities and prioritize tasks effectively
Above all, we are looking for someone who thrives on delighting clients with a positive and resilient attitude. As an enthusiastic team player, you are always ready for the next challenge and eager to foster a positive workplace culture and team spirit. Your proactive mindset goes beyond simply meeting expectations; you anticipate needs and think ahead.
About Jobtrain SolutionsJobtrain Solutions is a pioneering provider of recruitment software, delivering services to our clients for over two decades. Our team is our pride, and we celebrate the longevity of our colleagues, many of whom have advanced from entry-level positions to various roles within the organization, including client management, sales, marketing, system implementation, and development.
What We OfferWe provide a range of excellent benefits, including a pension plan, private healthcare, a generous holiday allowance that includes bank holidays, and no weekend work. Additionally, we offer early finishes every other Friday after a year of service, an annual bonus scheme, and a company culture that is truly exceptional.
