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Lead Value Consultant

2 months ago

London, Greater London, United Kingdom Freshworks Full time
Job Overview

In today's fast-paced business environment, many professionals find themselves frustrated with the software solutions available to them. At Freshworks, we understand this challenge and are dedicated to developing innovative, user-friendly software that enhances productivity and satisfaction.

We are actively seeking a Senior Value Solutions Engineer to join our expanding Go-To-Market (GTM) team across North America, Europe, and APAC. If you possess strong analytical abilities and a passion for value-driven sales, we want to hear from you. Your skills in creating mathematical value models and effectively communicating with diverse audiences will be invaluable in this role. If you thrive in a dynamic, high-growth environment, we encourage you to connect with us.

As part of our Value Engineering team, you will work closely with sales account teams to develop and present compelling business cases grounded in a value-based approach. Your contributions will help standardize our value propositions and integrate them into our overall sales strategy.

Key Responsibilities:

  • Facilitate value discovery sessions with prospects and clients, capturing their objectives and documenting outcomes to showcase measurable business value.
  • Clearly articulate the differences between the client's current situation and their desired outcomes.
  • Develop analytical models and tailored executive presentations for key accounts.
  • Collaborate with sales enablement to provide training on leveraging Value Engineering content and resources.
  • Gather and analyze key metrics from Freshworks and the industry to identify trends and benchmarks.
  • Work alongside fellow value engineers, account executives, and solution engineers to contribute to comprehensive value assessments.
  • Assist in creating and delivering executive-level presentations in client engagements.

Qualifications:

  • A minimum of 3 years of relevant experience in Value Engineering, Pre-sales Value Consulting, Solution Engineering, or management consulting.
  • Proficient in financial analysis and modeling of ROI and TCO concepts to substantiate business cases, with a demonstrated ability to apply ROI metrics effectively.
  • Exceptional interpersonal and presentation skills are essential for success in this role.
  • A blend of business and technical knowledge, enabling you to engage in discussions that encompass both technology and business strategy.
  • Ability to influence C-suite executives with credibility and enthusiasm.
  • A high-energy, self-motivated individual who can navigate ambiguity and take ownership of initiatives.
  • A collaborative mindset, capable of working across sales, onboarding, sales enablement, and marketing teams.
  • Familiarity with technology and enterprise software is preferred, with knowledge of CRM, ITSM, and Customer Service solutions being advantageous.
  • Fluency in English is required.

What We Offer:

  • 25 days of annual Paid Time Off (PTO)
  • Life and Long-Term Disability insurance
  • Comprehensive Medical Insurance
  • Company-funded Employee Assistance Program (EAP) for you and your family
  • Discounted Tax Support Services

At Freshworks, we are committed to fostering a diverse and inclusive workplace where everyone can realize their potential, purpose, and passion, regardless of their background. We believe that diversity enriches our work environment and drives the success of our employees, communities, and business.