Academy Catering Operations Manager

3 days ago


Burton upon Trent, Staffordshire, United Kingdom Retail Human Resources plc Full time

Employer: Retail Human Resources plc

We are seeking a highly skilled Catering Manager to join our team at a retail store. This is an exciting opportunity for someone to work in a fast-paced catering environment, delivering food and excellent service to our customers.

In this role, you will be responsible for managing a catering unit to ensure a safe and smoothly run operation. This includes staff management and training, daily/weekly planning of work, and clear communication on goals across the team.

Key Responsibilities:
  1. Staff Management & Training: Assist with training and development of new catering staff and provide ongoing support.
  2. Operational Management: Oversee the day-to-day operations of the catering unit, ensuring compliance with health and safety regulations and company policies.
  3. Customer Service: Deliver exceptional customer service, ensuring that customers receive a high-quality food and beverage experience.
  4. Inventory Management: Manage inventory levels, ordering supplies, and maintaining a clean and organized kitchen environment.
Requirements:
  1. Experience in a large fast-paced catering environment.
  2. Previous experience in kitchen and front-of-house management.
  3. Level 3 / Intermediate Food Hygiene qualification preferred but not essential.
  4. An understanding of cooking skills and a high level of food presentation standards.


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