Insurance Team Manager

3 weeks ago

Ipswich, Suffolk, United Kingdom IDEX Consulting Ltd Full time £55,000
Job Title: Insurance Team Leader

At IDEX Consulting Ltd, we are seeking an experienced Insurance Team Leader to join our team. As a key member of our commercial insurance team, you will be responsible for managing a team of Commercial Account Handlers and providing guidance and mentoring to ensure the team achieves company objectives.

Key Responsibilities:

  • Provide a comprehensive commercial insurance service to existing and potential new customers.
  • Work to deliver annual targets, plans, and budgets for your respective sales area.
  • Monitor personal and team members' performance against objectives, forecasts, plans, targets, and budgets, and provide regular feedback to the Commercial Director.
  • Carry out appraisals and performance reviews.
  • Manage the team on a day-to-day basis, including monitoring team members' holidays and sicknesses, and preparing and participating in disciplinary and grievance meetings in conjunction with HR.
  • Provide coaching, mentoring, and professional advice and support to team members when required.
  • Identify and acquire new customers for the business in line with objectives, forecasts, plans, targets, and budgets.
  • Identify, recommend, and agree corrective action with the Commercial Manager for any issues with you or your team, where deviations in performance below plans occur, or where other problems arise affecting sales or customer satisfaction.
  • Be responsible for ensuring the collection of monies from clients within the Company's agreed credit period, both for yourself and your team, while maintaining good relationships with those clients and with insurers.

Requirements:

  • Advanced commercial insurance knowledge and experience.
  • Strong and effective organisational/time management skills.
  • Experienced user of IT systems and Microsoft packages, including Word, Excel, PowerPoint, and Outlook.
  • Ability to adapt to a fast-paced organisation from a change management perspective.
  • Ability to work under own initiative and in many different and challenging environments in a fast-growing business.
  • Recognising when to ask for guidance in considering options and solutions.
  • Ability to learn and understand new subjects quickly, and deliver high-quality output within tight deadlines.

What We Offer:

  • A salary up to £55,000.
  • A role-based incentive plan to grow your career.
  • Access to a variety of additional benefits, including a pension, 24-hour support for you and your family's physical and mental wellbeing, 1 day's paid volunteering day to give back to our communities, and the opportunity to gain a professional insurance qualification.
  • Hybrid working, with a mix of both home and office working.

This role would also suit an experienced Commercial Account Handler who has a desire to take the next step up and manage a team.

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