IT Support Specialist
2 days ago
Job Title: IT Support Technician
Location: UK
Salary: £30,000
We are seeking a dedicated and enthusiastic IT Support Technician to join our team within the educational sector. As the first point of contact for all IT-related issues, you will provide exceptional customer service and technical support to our clients.
Key Responsibilities:
* Provide user management, troubleshooting, and application support for Office 365.
* Troubleshoot and manage Windows Server environments.
* Offer support for desktops, laptops, printers, and other peripherals.
* Escalate complex issues to higher-level support as needed.
* Maintain accurate records of support requests and resolutions in our ticketing system.
Requirements:
* Proven experience in an IT support role.
* Strong knowledge of Office 365 and Windows Server environments.
* Excellent problem-solving and communication skills.
About Us:
We are a leading provider of IT services to the educational sector. Our team is dedicated to delivering exceptional customer service and technical support to our clients.
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