Sales Floor Manager

3 weeks ago


Rhyl, Denbighshire, United Kingdom AF Blakemore - Retail Full time
Position Title: Duty Manager

Location: SPAR, Rhyl, North Wales

Compensation: £12.50 per hour, with potential bonuses

Working Hours: Minimum of 21 hours per week, with opportunities for additional hours based on store needs, various shifts available.

Role Overview:
Are you an experienced and motivated leader looking to make an impact in a thriving retail environment? We are seeking a dedicated Duty Manager to join our team at our award-winning store in Rhyl, North Wales. In this crucial role, you will contribute to the success and growth of our operations.

Company Background:
We are a forward-thinking retail, wholesale, and foodservice organization, dedicated to providing outstanding customer experiences and leading the way in industry innovation. As a Duty Manager, you will report directly to the Store Manager and play a vital role in driving the performance of our Rhyl location.

Key Responsibilities:
1. Support the Store Manager in maintaining a safe, compliant, and high-performing store while overseeing all operations during Duty Manager shifts.
2. Assist in achieving store objectives and key performance indicators (KPIs).
3. Manage, coach, and develop team members, fostering a motivated and empowered workforce through an engaging management approach.
4. Handle performance and absence management as necessary.
5. Ensure store security and accountability during shifts, including cash handling and stock management.
6. Lead by example, promoting teamwork to deliver exceptional customer service that distinguishes us from competitors.
7. Collaborate with colleagues to enhance community engagement and support local initiatives.
8. Adhere to all company policies and procedures.

Essential Skills:
- Previous experience in a management or supervisory role within a food retail or similar fast-paced environment.
- Strong commitment to delivering exceptional customer service.
- Effective planning, organization, and prioritization skills.
- Excellent communication and influencing abilities.
- Decisive and capable of taking appropriate actions.
- Team-oriented with a collaborative mindset.
- Positive attitude and flexibility.
- Dedication to personal development and performance improvement.

Benefits:
- Competitive holiday, maternity, and paternity leave policies exceeding statutory requirements.
- Cycle to work scheme.
- Opportunities for skill development in a supportive and diverse culture.
- Comprehensive training and development programs.
- Experience in a high-volume, fast-paced retail environment.
- Enhanced maternity and paternity pay packages.
- Flexible working hours.

Additional Benefits Include:
- Early access to pay through EarlyPay.
- 24/7 access to payslips via HR/Payroll portal.
- Staff discounts on fresh and ambient products in our stores (exclusions apply).
- Wellbeing support, including emotional, legal, and financial advice.
- Company pension scheme and life insurance.
- Extra holiday purchase scheme and long service awards.

If you are a results-oriented individual with a passion for retail and community engagement, we encourage you to consider this opportunity as a Duty Manager. Join us in making a positive impact through exceptional service and a commitment to excellence.

Inclusive Workplace:
As a Disability Confident Committed employer, we are committed to fostering a fair and inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.

You may have experience in roles such as Retail Supervisor, Store Manager, Assistant Store Manager, Team Leader, Shift Manager, Operations Manager, or Customer Service Manager.
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