Peer Support Service Manager

2 months ago


Dunstable, Central Bedfordshire, United Kingdom Mind BLMK Full time
Job Title: Peer Support Service Manager

Mind BLMK is seeking a highly skilled and experienced Peer Support Service Manager to lead our Peer Support service, which provides support to individuals with mental health needs in Central Bedfordshire, Bedford, and Milton Keynes.

Job Purpose:

The successful candidate will be responsible for coordinating the day-to-day operations of the service, managing a team of Peer Support Coordinators, Peer Mentor Facilitators, and Peer Support Workers, and ensuring the delivery of high-quality support to service users.

Key Responsibilities:
  • Operate a Peer Support service, including peer support groups and mentoring, across localities in Central Bedfordshire, Bedford Borough, and Milton Keynes.
  • Carry out assessments on individuals' suitability for Mind BLMK's Peer Support service, in line with the Access to Service procedure.
  • Work with the Lived Experience Operational Services Manager to ensure regular involvement of service users, volunteers, and staff on local service delivery, organisational matters, and wider mental health strategies.
  • Provide cover and support for Peer Support groups and mentor facilitators, as needed.
  • Regularly visit each location to ensure best practice is in place across all aspects of the service, from assessment and delivery to data input and reporting.
  • Support a team who bring their Lived Experience of mental health to their roles, keeping an up-to-date understanding of working with and managing those with Lived Experience.
  • Maintain an effective workforce for the service, in line with Mind BLMK's HR policies, procedures, and guidance.
Benefits:
  • 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
  • Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
  • Optional Health Plan
  • Discounts available through Blue Light Card & Tickets for Good
  • In-house and external Learning and Development, as appropriate for the role.
  • Flexible Working, on request (in line with Mind BLMK policy on Right to Request Flexible Working)

Mind BLMK is committed to the Mindful Employer charter and the Disability Confident Employer Scheme. We follow Safer Recruitment practices and are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore, all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.



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