Peer Support Service Manager
3 weeks ago
Mind BLMK is committed to supporting positive mental health and wellbeing across our communities. As a Peer Support Service Manager, you will play a vital role in managing and supporting our Peer Support service, which offers group sessions and mentoring across localities in Central Bedfordshire, Bedford Borough, and Milton Keynes.
The successful candidate will be responsible for coordinating the day-to-day operations of the service, including assessing and processing new referrals, and leading and supporting on more complex cases. You will work closely with the Lived Experience Operational Services Manager to ensure that the Peer Support service consistently provides quality support for service users and is managed effectively in line with KPIs.
Key Responsibilities:
- Operate a Peer Support service, including peer support groups and mentoring, to support individuals with mental health and wellbeing needs.
- Carry out assessments on individuals' suitability for Mind BLMK's Peer Support service.
- Work with the Lived Experience Operational Services Manager to ensure regular involvement of service users, volunteers, and staff on local service delivery, organisational matters, and wider mental health strategies.
- Provide cover and support for Peer Support groups and mentor facilitators as needed.
- Regularly visit locations to ensure best practice is in place across all aspects of the service.
- Support a team who bring their Lived Experience of mental health to their roles, keeping an up-to-date understanding of working with and managing those with Lived Experience.
- Maintain an effective workforce for the service, in line with Mind BLMK's HR policies, procedures, and guidance.
Benefits:
- 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
- Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
- Optional Health Plan
- Discounts available through Blue Light Card & Tickets for Good
- In-house and external Learning and Development as appropriate for the role.
- Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)
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