Repairs Planner

2 weeks ago


Buxton, Derbyshire, United Kingdom Norse Group Full time

Job Summary

Norse Group is seeking a skilled Repairs Planner to join our team in Buxton. As a key member of our operations team, you will be responsible for planning and scheduling maintenance services to ensure seamless delivery to our customers.

Key Responsibilities

  • Manage the schedule of maintenance services to meet performance standards.
  • Provide exceptional customer service to deliver timely and quality services.
  • Collaborate with internal stakeholders to identify opportunities for service improvement.
  • Coordinate the completion of daily works orders with direct reports.
  • Liaise with internal and external stakeholders to ensure seamless appointment services.

Requirements

  • General understanding of call centre systems and Microsoft applications.
  • Experience in dealing with external and internal customers, preferably in a social housing environment.
  • Knowledge of asbestos risks and hazards.
  • Effective communication and interpersonal skills.

What We Offer

  • Competitive salary of £24.92 pro rata.
  • 25 days annual leave + bank holidays.
  • 4 weeks full + 4 weeks half sickness scheme.
  • Statutory NEST Pension.
  • Company discounts and benefits.
  • Opportunities for further training and development.

Norse Group is an equal opportunities employer.


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