Repairs Planner
2 weeks ago
Job Summary
Norse Group is seeking a skilled Repairs Planner to join our team in Buxton. As a key member of our operations team, you will be responsible for planning and scheduling maintenance services to ensure seamless delivery to our customers.
Key Responsibilities
- Manage the schedule of maintenance services to meet performance standards.
- Provide exceptional customer service to deliver timely and quality services.
- Collaborate with internal stakeholders to identify opportunities for service improvement.
- Coordinate the completion of daily works orders with direct reports.
- Liaise with internal and external stakeholders to ensure seamless appointment services.
Requirements
- General understanding of call centre systems and Microsoft applications.
- Experience in dealing with external and internal customers, preferably in a social housing environment.
- Knowledge of asbestos risks and hazards.
- Effective communication and interpersonal skills.
What We Offer
- Competitive salary of £24.92 pro rata.
- 25 days annual leave + bank holidays.
- 4 weeks full + 4 weeks half sickness scheme.
- Statutory NEST Pension.
- Company discounts and benefits.
- Opportunities for further training and development.
Norse Group is an equal opportunities employer.
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