Student Support Officer

7 days ago

Manchester, United Kingdom Elizabeth School of London Full time £24,000 - £26,000

Job Summary:

We are seeking a highly organized and detail-oriented Student Support Officer to join our team at Elizabeth School of London. As a key member of our administrative staff, you will provide exceptional support to students, staff, and visitors, ensuring a smooth and efficient operation of our educational institution.

Key Responsibilities:

  • Administrative Support: Provide administrative support to various departments, including student services, admissions, and faculty offices.
  • Student Support: Assist students with their inquiries, including admissions, course registrations, timetables, and general information.
  • Record Keeping: Maintain accurate student records and databases, ensuring data confidentiality and compliance with data protection regulations.
  • Event Coordination: Assist in organizing and coordinating events, workshops, and student activities.
  • General Administration: Handle general administrative tasks such as photocopying, filing, and managing office supplies.
  • Admissions Support: Support the admissions process by processing applications, conducting interviews, and assisting with enrolment procedures.
  • Communication: Collaborate with various departments to ensure smooth communication and coordination of administrative tasks.

Requirements:

  • Education: Bachelor's degree from a recognized university.
  • Experience: Essential knowledge in customer service standards, ability to prioritize competing deadlines and workloads, highly developed oral and written communication skills, and ability to work on own initiative.
  • Skills: Strong interpersonal skills, capacity to assess situations and provide practical solutions, ability to adapt to changing circumstances and student needs, and proficiency in using IT technology to record and search student data base.

Benefits:

  • Private Medical Insurance: BUPA
  • Annual Leave: 5.6 weeks, including bank holidays
  • Workplace Pension Scheme: Available
  • Statutory Sick Pay: Available
  • Statutory Maternity/Paternity Pay: Available
  • Career Development Opportunities: Available
  • Training and Self-Development Opportunities: Available
  • Gym Membership Discounts: Available
  • Retail Discount Schemes: Available
  • Cinema Discounts: Available
  • Grocery Discounts: Available
  • Cycle to Work: Available
  • Investing and Savings Opportunities: Available
  • Financial Wellbeing: Personal debt advice and education available

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