Customer Service Representative

1 week ago

London, Greater London, United Kingdom Get Recruited Full time
Job Overview

Job Title: Customer Service Advisor

Company: Get Recruited

Job Type: Full-time

Location: Fully Remote

Salary: Up to £30,000 + Great Benefits + Training and Development

Job Description

The Opportunity:

We are seeking a highly skilled and experienced Customer Service Advisor to join our team at Get Recruited. As a Customer Service Advisor, you will be responsible for managing the customer journey from start to finish, ensuring a seamless and satisfactory experience for our clients.

Key Responsibilities:

  • Manage the entire order process for B2B clients, ensuring accuracy, order entry, invoices, and post-order queries.
  • Set up and manage client accounts, maintaining business relationships and keeping in regular contact with clients.
  • Conduct client onboarding calls via Zoom/Teams, welcome new clients, and represent the company.
  • Be the main point of contact for clients, assist with any enquiries, and present presentations to customers.

Requirements:

  • High admin and sales experience.
  • Experience within a customer-focused, sales advisor, sales support, sales representative, customer service, sales and customer service administrator, or similar type of role.
  • Strong Microsoft skills, as well as CRM/CMS.
  • Confidence in having client video calls.
  • Excellent organisation skills.
  • Experience in order processing and basic invoice experience.
  • Able to speak a European language is a bonus.

What We Offer:

Get Recruited is acting as an Employment Agency in relation to this vacancy. We offer a competitive salary, great benefits, and training and development opportunities to help you grow in your career.

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