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Catering Support Specialist
3 months ago
Position Overview
Join a dedicated team committed to delivering exceptional service in a healthcare environment.
We have an exciting opportunity for a permanent position in catering services, offering a flexible work schedule.
Work Schedule:
Week 1: Monday, Tuesday, Saturday, Sunday
Week 2: Wednesday, Thursday, Friday
Our teams are supportive and enthusiastic, providing comprehensive training to help you excel in your role.
This position offers a unique chance to contribute positively to the experiences of patients and staff through high-quality catering services.
Benefits of Joining Us:
- Competitive remuneration with additional pay for weekend shifts
- Generous annual leave entitlement, up to 32 days based on service length and contracted hours
- Flexible working hours to accommodate personal commitments
- Opportunities for career advancement within the NHS
- Extensive training and support provided
- NHS pension scheme and life assurance coverage
- Additional staff benefits, including:
- Free or discounted parking at most locations
- Provision of uniforms
- Health and wellness programs
- Seasonal incentive initiatives
Key Responsibilities
We are committed to upholding catering standards that meet a 5-star environmental health audit process and align with national healthcare food and drink standards.
As part of our team, you will play a vital role in providing outstanding care to patients across the region. We will equip you with the resources necessary for a successful and fulfilling career, including flexibility, ongoing professional development, and a variety of support options.
Collaborating with dietetics and clinical teams, our catering services ensure that patients receive nutritionally balanced meals that support their recovery, in accordance with national guidelines and our Food and Drink Strategy.
You will be involved in delivering a comprehensive catering service that offers choices to patients, staff, and visitors while adhering to legislative and mandatory requirements. Your responsibilities will include maintaining high standards for food and beverage preparation, including hot, cold, and ambient items.
The role encompasses a variety of tasks, such as:
- Taking meal orders from patients in person
- Serving meals to patients
- Clearing tables and washing dishes
- Cleaning work areas and equipment
- Assisting with food preparation
- Receiving and monitoring deliveries
- Organizing food items and ensuring proper labeling and stock control
In return, you will receive comprehensive support, training, and guidance to help you perform all catering duties effectively.
About Our Organization
At Herefordshire and Worcestershire Health and Care NHS Trust, we are dedicated to providing exceptional care. We operate community hospitals and health services across the region, offering mental health and learning disability services.
Our workforce, comprising over 4,500 individuals, serves people of all ages facing various health challenges from numerous locations.
We are committed to supporting your growth, offering flexible working arrangements for a balanced lifestyle, assisting you in achieving your goals, and empowering you to make meaningful contributions within your team or service. We value diversity and encourage applications from individuals of all backgrounds.
What We Provide:
- 27 days of annual leave plus bank holidays, increasing to 33 days with long service
- Generous NHS pension scheme and enhanced pay for unsocial hours
- Flexible working options
- Comprehensive maternity, paternity, and adoption support
- Access to various staff networks, including LGBT+ and ENRICH (Equality Network for Race Inclusion and Cultural Heritage)
- Health service discounts and online benefits, including excellent cycle-to-work and car salary sacrifice schemes
- Opportunities for health and wellbeing initiatives
For further information, please visit our careers website.
Job Responsibilities
For complete details regarding the duties and criteria for this role, please refer to the attached job description and person specification.
Knowledge Requirements
Desirable:
- Understanding of hygiene standards and infection control in the workplace
Qualifications
Desirable:
- Foundation Food Hygiene or Basic Health and Safety certification
Experience Requirements
Essential:
- Prior experience in catering within a professional setting
Desirable:
- Experience in the NHS or customer service roles
