Service and Installation Coordinator

3 weeks ago


Leicester Forest East Leicestershire, United Kingdom SC1 Recruitment Ltd Full time £23,000 - £25,000
Service and Installation Coordinator
Join SC1 Recruitment Ltd and play a crucial role in the door industry as part of a committed team.

Are you an organised and detail-focused professional with strong communication abilities? Do you have a background in scheduling or coordination? We are looking for a Service and Installation Coordinator to oversee the customer installation and service operations.


Key Responsibilities:

  • Manage installation timelines with clients and technicians.
  • Supervise service requests and efficiently allocate technicians.
  • Ensure quality assurance and customer satisfaction in all projects.
  • Keep precise records and documentation.
  • Handle delivery paperwork, ensuring stock availability for scheduled installations.
  • Communicate with customers throughout the process to guarantee satisfaction.

Essential Requirements:

  • Exceptional organisational and multitasking skills.
  • Strong verbal and written communication skills.
  • Previous experience in coordinating installations or services is beneficial.
  • Knowledge of garage door systems is a plus.
  • Valid UK driving licence.

What We Offer:
* Competitive salary of £23-25k plus performance-related incentives.

  • Opportunities for career advancement and professional growth.
  • A dynamic, enjoyable, and supportive workplace.
  • Health cash plan scheme.
* 23 days of annual leave plus bank holidays.

  • Working hours: Monday to Friday, 8:30 am to 5 pm.
  • Saturday coverage on a 1 in 4 rota basis from 9 am to 1 pm.
  • Complimentary parking.
Whether you have experience in sales, administration, or coordination, your skills can contribute to our successful team. Join us in delivering exceptional service and ensuring customer satisfaction.

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