Installation Coordinator
3 months ago
Installation & Service Coordinator
Join our client in the door industry in Leicester and be a pivotal part of their dedicated team
Are you a detail-oriented, organised individual with excellent communication skills? Do you have experience in a scheduling or coordinating role? We're seeking an Installation & Service Coordinator to manage the customer installation and service processes.
**Responsibilities**:
- Coordinate installation schedules with clients and technicians.
- Oversee service requests and dispatch technicians efficiently.
- Ensure quality control and customer satisfaction in every project.
- Maintain accurate records and documentation.
- Manage the delivery paperwork, ensuring stock is available for all planned installations
- Liaise with customers throughout the process to ensure customer satisfaction
**Requirements**:
- Strong organisational and multitasking abilities.
- Excellent communication skills, both written and verbal.
- Prior experience in coordinating installations or services is an advantage.
- Familiarity with garage door systems is advantageous.
**Benefits**:
- £23-35k + performance-based incentives.
- Opportunities for growth and professional development.
- A busy, fun and supportive work environment.
- Health cashplan scheme.
- 23 holidays + bank holidays.
- Hours of work - Monday - Friday 8:30am - 5pm.
- Saturday 9am-1pm is covered on a 1 in 4 rota basis.
- Free parking.
Join us in opening doors to quality service and customer satisfaction
**Job Types**: Full-time, Permanent
Pay: £23,000.00-£25,000.00 per year
Supplemental pay types:
- Bonus scheme
- Performance bonus
Work Location: In person
Reference ID: SL44_194140_180424
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