Automotive Workshop Operations Manager
4 days ago
Location: Norwich
Salary: circa 35k basic plus bonus
Company: Actio Automotive
Job Type: Full-Time, Permanent
We are seeking an experienced Vehicle Workshop Controller to join our team and ensure the efficient running of our workshop operations.
Role Overview:As the Vehicle Workshop Controller, you will be responsible for overseeing the day-to-day operations of the workshop, ensuring that repairs and maintenance are carried out efficiently and to a high standard. You will work closely with the technicians, service advisors, and parts team to ensure a smooth workflow and meet customer expectations while also working actively on the tools yourself.
Key Responsibilities:- Coordinate and manage the daily operations of the workshop, ensuring jobs are assigned to the right technicians.
- Monitor workflow and ensure all work is completed within agreed timeframes.
- Carry out service / repair / diagnostic work.
- Conduct quality control checks on completed work, ensuring high standards are met.
- Liaise with service advisors and parts teams to ensure smooth communication between departments.
- Provide support and guidance to technicians, helping them resolve complex repair issues.
- Ensure health and safety regulations are adhered to within the workshop.
- Manage and monitor workshop performance, identifying areas for improvement and implementing changes as needed.
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