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Retail Team Leader

2 months ago

London, Greater London, United Kingdom Superdrug Full time

About Superdrug

At Superdrug, we're passionate about delivering exceptional customer experiences and driving business growth. We're a dynamic and innovative company that values our employees and strives to create a positive work environment.

The Role

We're seeking a highly motivated and experienced Retail Team Leader to join our team. As a Retail Team Leader, you will play a key role in supporting the management team in the day-to-day business activities, driving sales, and delivering excellent customer service and store standards.

Key Responsibilities

  • Support the management team in achieving business objectives and driving sales growth.
  • Develop and implement strategies to improve customer service and store standards.
  • Lead and motivate a team of retail staff to achieve sales targets and provide excellent customer service.
  • Monitor and control stock levels, manage inventory, and minimize losses.
  • Collaborate with the management team to identify areas for improvement and implement changes to drive business growth.

Requirements

  • Proven experience as a retail team leader or supervisor in a fast-paced retail environment.
  • Strong understanding of retail key performance indicators, including sales, profit, and service.
  • Excellent communication and leadership skills, with the ability to motivate and develop a team.
  • Ability to work flexibly, including evenings and weekends, to meet business needs.
  • Willingness to carry out piercing services for customers (training provided).

What We Offer

  • Competitive salary and benefits package.
  • Opportunities for career progression and professional development.
  • Flexible working hours and a positive work-life balance.
  • Access to exclusive discounts and rewards.
  • A dynamic and supportive work environment.