Customer Experience Manager

3 weeks ago


StratforduponAvon, Warwickshire, United Kingdom Rendall & Rittner Full time
Customer Experience Manager

Rendall & Rittner is seeking a highly skilled Customer Experience Manager to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and driving business growth.

Key Responsibilities:
  • Respond to and resolve customer queries promptly, ensuring client satisfaction and loyalty.
  • Communicate effectively with customers and internal teams to ensure seamless service delivery.
  • Analyze customer feedback and data to identify trends and areas for improvement.
  • Develop and implement initiatives to enhance customer experience and satisfaction.
  • Collaborate with property teams and departments to improve service delivery and customer satisfaction.
Requirements:
  • Proven experience in customer-facing roles, with a strong track record of delivering exceptional customer experiences.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal teams.
  • Strong analytical and problem-solving skills, with the ability to analyze customer feedback and data to identify trends and areas for improvement.
  • Ability to work in a fast-paced environment, with a strong attention to detail and ability to prioritize tasks effectively.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A collaborative and dynamic work environment.
  • Access to exclusive employee benefits and perks.

If you are a motivated and customer-focused individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.


  • Experience Manager

    6 days ago


    Stratford-upon-Avon, Warwickshire, United Kingdom Gravity Max Stratford Enterprise Full time

    Company OverviewAt Gravity Max Stratford Enterprise, we are on a mission to provide an unparalleled entertainment experience to our guests. With a wide range of activities from e-karting to augmented reality bowling, our venues offer a unique and thrilling experience that sets us apart from the rest.As a Leisure Zone Manager, you will be an integral part of...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Jaguar & Land Rove Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Experience Strategy Manager to join our team at Jaguar Land Rover. As a key member of our commercial team, you will play a critical role in shaping the future of modern luxury and delivering exceptional customer experiences.Key ResponsibilitiesDevelop and implement customer experience...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Jaguar & Land Rove Full time

    About the RoleWe are seeking a highly skilled Customer Experience Strategy Manager to join our team at Jaguar Land Rover. As a key member of our commercial team, you will play a critical role in shaping the future of modern luxury.In this role, you will work closely with our strategically-minded problem-solvers to support the transformation of our iconic...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Jaguar & Land Rove Full time

    About the RoleWe are seeking a highly skilled Customer Experience Strategy Manager to join our team at Jaguar Land Rover. As a key member of our commercial team, you will play a critical role in shaping the future of modern luxury.In this role, you will work closely with our strategically-minded problem-solvers to support the transformation of our iconic...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Axis Europe Full time

    Job DescriptionRole SummaryThe Customer Service Operations Manager will be responsible for overseeing the day-to-day operations of the customer call centre, ensuring that service delivery meets the highest standards. This will involve managing the performance and behavior of Customer Service Advisors, as well as supporting the handling of complaints. The...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Axis Europe Full time

    Job DescriptionRole SummaryThe Customer Service Operations Manager will be responsible for overseeing the day-to-day operations of the customer call centre, ensuring that service delivery meets the highest standards. This will involve managing the performance and behavior of Customer Service Advisors, as well as supporting the handling of complaints. The...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Steer Automotive Group Full time

    Customer Experience AdvisorWe are seeking a highly organized and proactive individual to join our team as a Customer Experience Advisor at our bodyshop in Stratford-Upon-Avon. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring a smooth customer experience journey.Key...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Steer Automotive Group Full time

    Customer Experience AdvisorWe are seeking a highly organized and proactive individual to join our team as a Customer Experience Advisor at our bodyshop in Stratford-Upon-Avon. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring a smooth customer experience journey.Key...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Steer Automotive Group Full time

    Customer Experience AdvisorAbout the RoleWe are seeking a proactive and organised individual to join our team at our bodyshop in Stratford-Upon-Avon. As a Customer Experience Advisor, you will be essential in managing our customer experience journey and ensuring smooth operations front of house, supporting customers face to face, over the phone and by...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Steer Automotive Group Full time

    Customer Experience AdvisorAbout the RoleWe are seeking a proactive and organised individual to join our team at our bodyshop in Stratford-Upon-Avon. As a Customer Experience Advisor, you will be essential in managing our customer experience journey and ensuring smooth operations front of house, supporting customers face to face, over the phone and by...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Accor Hotels Full time

    Job Title: Customer Experience AmbassadorJob Summary: We are seeking a Night Guest Service Agent to join our team at Adagio Aparthotel Stratford. As a Customer Experience Ambassador, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.Key Responsibilities:Provide warm and welcoming service to...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Steer Automotive Group Full time

    Customer Experience AdvisorAbout the RoleWe are seeking a proactive and organised individual to join our team at our bodyshop in Stratford-Upon-Avon. As a Customer Experience Advisor, you will be essential in managing our customer experience journey and ensuring smooth operations front of house, supporting customers face to face, over the phone and by...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Steer Automotive Group Full time

    Customer Experience AdvisorAbout the RoleWe are seeking a proactive and organised individual to join our team at our bodyshop in Stratford-Upon-Avon. As a Customer Experience Advisor, you will be essential in managing our customer experience journey and ensuring smooth operations front of house, supporting customers face to face, over the phone and by...

  • Rehousing Manager

    2 months ago


    Stratford-upon-Avon, Warwickshire, United Kingdom L&Q Full time

    Job SummaryWe are seeking a skilled Rehousing Manager to join our team at L&Q. As a key member of our organization, you will be responsible for ensuring that all customers have the best possible experience when they are displaced from their homes.Key ResponsibilitiesSource solutions quickly and efficiently, while demonstrating compassion and empathy for each...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Lakeland Full time

    About the RoleLakeland is a family-owned business with a passion for sharing the joy of our products with customers. As a Retail Colleague, you will be part of a team that is dedicated to providing exceptional customer service and creating a unique retail experience.Key ResponsibilitiesProvide excellent customer service and support to customers visiting our...

  • Store Manager

    2 weeks ago


    Stratford-upon-Avon, Warwickshire, United Kingdom Card Factory Full time

    Store Manager Job DescriptionAs a Store Manager at Card Factory, you will be responsible for delivering commercial growth and developing a team culture that puts the customer at the heart of everything we do.Key Responsibilities:Oversee the running of the store, focusing on customer experience, colleague development, and commercial growth in line with our...


  • Stratford-upon-Avon, Warwickshire, United Kingdom BT Group Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Advisor. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our customers.Key ResponsibilitiesProvide excellent customer service and sales support to customersWork collaboratively...


  • Stratford-upon-Avon, Warwickshire, United Kingdom ENGINEERINGUK Full time

    Customer Experience Junior Insight ConsultantSalary: £30,000 - £35,000 per annum depending on experience + 10% annual bonus + benefitsAbout the roleWe are seeking a Customer Experience Junior Insight Consultant to join our team at NFU Mutual. As a key member of the Customer Experience (CX) Insight team, you will be responsible for supporting data and...


  • Stratford-upon-Avon, Warwickshire, United Kingdom ENGINEERINGUK Full time

    Customer Experience Junior Insight ConsultantSalary: £30,000 - £35,000 per annum depending on experience + 10% annual bonus + benefitsAbout the RoleWe are seeking a highly skilled and motivated Customer Experience Junior Insight Consultant to join our team. As a key member of our CX Insight team, you will be responsible for supporting the production of...


  • Stratford-upon-Avon, Warwickshire, United Kingdom ENGINEERINGUK Full time

    Customer Experience Junior Insight ConsultantSalary: £30,000 - £35,000 per annum depending on experience + 10% annual bonus + benefitsAbout the RoleWe are seeking a highly skilled and motivated Customer Experience Junior Insight Consultant to join our team. As a key member of our CX Insight team, you will be responsible for supporting the production of...