**Infrastructure Team Lead**

3 days ago

London, Greater London, United Kingdom T-Tech Full time

About the Role:

We are seeking an experienced Infrastructure Team Lead to join our team at T-Tech. As a key member of our IT department, you will be responsible for leading a team of infrastructure engineers who provide support and management of clients' infrastructure environments.

Key Responsibilities:

  • Team Leadership: Support, coach and hold team members to account on their KPIs and development goals through regular 1:1s and other methods as appropriate.
  • Process & Problem Management: Maintain best practice ITIL processes, making suggestions for improvement as needed and ensuring that all processes are carried out to ITIL standards.
  • Problem Resolution: Provide Tier 3-4 support for the Service Desk, diagnosing the cause of IT problems escalated by Service Desk Analysts to identify the most appropriate fix.
  • Infrastructure: Monitor, manage and improve the T-Tech & customer cloud services platforms to at least the minimum contracted levels outlined in the customer agreements.

About T-Tech:

T-Tech is a fast-growing IT consultancy, support and cloud service provider in the UK, serving SMEs in the accountancy and professional services sector. Our customers demand and deserve great proactive service and responsive support.

Our Values:

  • Service Centric: We put our customers at the heart of what we do. We are accountable for our actions and honour our commitments.
  • United: We succeed as a team, pulling together to achieve our goals. We understand and respect others' views and perspectives.
  • High Standards: We take pride in the quality of our work. To give our best, we plan thoroughly and strive continually to improve our effectiveness.
  • Adaptable: We are our thoughts and actions, anticipating and adapting quickly to new opportunities and situations.

Requirements:

  • Preferably degree educated in a relevant subject plus at least 1 MCP Server qualification.
  • ITIL 4 Certified.
  • Recent Microsoft (Office 365 and Azure), VMWARE or other Professional Certifications to show technical growth and learning.
  • A minimum of 5 years working in IT support in a Senior capacity at least one of which working for a service provider.
  • Proven experience of managing Infrastructures on Premises and Cloud.
  • Experience of working in an ITIL environment.
  • Previous experience as a Team Leader in a Managed Service Provider.
  • Track record of leading change and process improvement.

  • Lead Rail Infrastructure Design Projects

    6 days ago

    London, Greater London, United Kingdom Octavius Infrastructure Full time

    About Octavius Infrastructure Octavius Infrastructure is dedicated to delivering innovative and sustainable infrastructure solutions. We are committed to excellence in every project we undertake, striving to make a positive impact on the communities we serve. The Opportunity: Senior Design Manager We are seeking a highly experienced Senior Design Manager...

  • Lead Rail Infrastructure Design Projects

    3 weeks ago

    London, Greater London, United Kingdom Octavius Infrastructure Full time

    About Octavius Infrastructure Octavius Infrastructure is dedicated to delivering innovative and sustainable infrastructure solutions. We are committed to excellence in every project we undertake, striving to make a positive impact on the communities we serve. The Opportunity: Senior Design Manager We are seeking a highly experienced Senior Design Manager...

  • Senior Infrastructure Architect

    8 hours ago

    London, Greater London, United Kingdom Lead Forensics Full time

    About the RoleWe are seeking an experienced Senior Infrastructure Architect to design and operate the infrastructure which delivers our services to customers.Key ResponsibilitiesWork closely with our software development teams to ensure that our hosting platform achieves the required performance, reliability, and cost targets.Design and implement scalable...

  • Senior Infrastructure Architect

    11 hours ago

    London, Greater London, United Kingdom Lead Forensics Full time

    About the RoleWe are seeking an experienced Senior Infrastructure Architect to design and operate the infrastructure which delivers our services to customers.Key ResponsibilitiesWork closely with our software development teams to ensure that our hosting platform achieves the required performance, reliability, and cost targets.Design and implement scalable...

  • Senior Infrastructure Architect

    7 days ago

    London, Greater London, United Kingdom Lead Forensics Full time

    About the RoleWe are seeking an experienced Senior Infrastructure Engineer to design and operate the infrastructure which delivers our services to customers.This is a hands-on role that requires wide-ranging expertise with scalable cloud architectures, physical infrastructure and networks, operating systems and security.The ideal candidate will have...

  • Senior Infrastructure Architect

    4 days ago

    London, Greater London, United Kingdom Lead Forensics Full time

    About the RoleWe are seeking an experienced Senior Infrastructure Engineer to design and operate the infrastructure which delivers our services to customers.This is a hands-on role that requires wide-ranging expertise with scalable cloud architectures, physical infrastructure and networks, operating systems and security.The ideal candidate will have...

  • IT Infrastructure Team Lead

    5 days ago

    London, Greater London, United Kingdom Jas Gujral Full time

    IT Infrastructure Team LeadOur Client has a great opportunity to play a key role as an IT Infrastructure Team Leader.You will be leading a team of highly skilled infrastructure professionals, third-party managers, and will have responsibility for all infrastructure services. This covers network, hosting, and server infrastructure (on-premises and cloud).As...

  • IT Infrastructure Team Lead

    5 days ago

    London, Greater London, United Kingdom Jas Gujral Full time

    IT Infrastructure Team LeadOur Client has a great opportunity to play a key role as an IT Infrastructure Team Leader.You will be leading a team of highly skilled infrastructure professionals, third-party management, and will have responsibility for all infrastructure services. This covers network, hosting, and server infrastructure (on-premises and cloud).As...

  • IT Infrastructure Team Lead

    5 days ago

    London, Greater London, United Kingdom Jas Gujral Full time

    IT Infrastructure Team LeadOur Client has a great opportunity to play a key role as an IT Infrastructure Team Leader.You will be leading a team of highly skilled infrastructure professionals, third-party managers, and will have responsibility for all infrastructure services. This covers network, hosting, and server infrastructure (on-premises and cloud).As...

  • IT Infrastructure Team Lead

    5 days ago

    London, Greater London, United Kingdom Jas Gujral Full time

    IT Infrastructure Team LeadOur Client has a great opportunity to play a key role as an IT Infrastructure Team Leader.You will be leading a team of highly skilled infrastructure professionals, third-party management, and will have responsibility for all infrastructure services. This covers network, hosting, and server infrastructure (on-premises and cloud).As...

  • IT Infrastructure Team Lead

    2 months ago

    London, Greater London, United Kingdom Nexus Jobs Limited Full time

    Job Description IT Infrastructure Team Lead Our Client has a great opportunity to play a key role as an IT Infrastructure Team Leader. You will be leading a team of highly skilled infrastructure professionals, third party management and will have responsibility for all infrastructure services. This covers network, hosting, and server infrastructure...

  • Infrastructure Project Engineer

    4 weeks ago

    London, Greater London, United Kingdom SRC Infrastructure Full time

    Project Engineer at SRC InfrastructureBecome a vital part of SRC Infrastructure, a leading firm with over two decades of expertise in delivering project management and engineering solutions tailored for UK infrastructure clients. We are on the lookout for a Project Engineer to engage in diverse projects across the UK.Position Overview:Lead the design and...

  • Project Manager

    6 days ago

    London, Greater London, United Kingdom enable-infrastructure Full time

    About Enable InfrastructureEnable Infrastructure is a leading provider of infrastructure solutions, specializing in the design, development, and operation of critical infrastructure projects. Our company is committed to delivering sustainable and resilient infrastructure solutions to support the growth and development of communities.We are a vibrant,...

  • Project Manager

    7 days ago

    London, Greater London, United Kingdom enable-infrastructure Full time

    About Enable InfrastructureEnable Infrastructure is a leading provider of infrastructure solutions, specializing in the design, development, and operation of critical infrastructure projects. Our company is committed to delivering sustainable and resilient infrastructure solutions to support the growth and development of communities.We are a vibrant,...

  • Project Manager

    2 days ago

    London, Greater London, United Kingdom enable-infrastructure Full time

    About Enable InfrastructureEnable Infrastructure is a leading provider of infrastructure solutions, specializing in the design, development, and operation of critical infrastructure projects. Our company is committed to delivering sustainable and resilient infrastructure solutions to support the growth and development of communities.We are a vibrant,...

  • Project Manager

    2 days ago

    London, Greater London, United Kingdom enable-infrastructure Full time

    About Enable InfrastructureEnable Infrastructure is a leading provider of infrastructure solutions, specializing in the design, development, and operation of critical infrastructure projects. Our company is committed to delivering sustainable and resilient infrastructure solutions to support the growth and development of communities.We are a vibrant,...

  • Commercial Manager

    6 days ago

    London, Greater London, United Kingdom enable-infrastructure Full time

    About Enable Infrastructure LtdEnable Infrastructure Ltd is a leading infrastructure development company specializing in delivering innovative and sustainable solutions in the construction industry. With a focus on major infrastructure projects, we excel in areas such as transportation, utilities, energy, and telecommunications.Job SummaryWe are seeking a...

  • Commercial Manager

    1 week ago

    London, Greater London, United Kingdom enable-infrastructure Full time

    About Enable Infrastructure LtdEnable Infrastructure Ltd is a leading infrastructure development company specializing in delivering innovative and sustainable solutions in the construction industry. With a focus on major infrastructure projects, we excel in areas such as transportation, utilities, energy, and telecommunications.Job SummaryWe are seeking a...

  • Project Manager

    1 week ago

    London, Greater London, United Kingdom enable-infrastructure Full time

    About the RoleWe are seeking an experienced Senior Project Manager to join our team at Enable-Infrastructure, a leading provider of innovative infrastructure solutions. As a dynamic and mid-sized business, we operate in various construction sectors and are expanding our presence in the industry.The successful candidate will be responsible for ensuring...

  • Infrastructure Team Lead

    7 days ago

    London, Greater London, United Kingdom prosource Full time

    About the RoleWe are seeking a highly skilled and experienced Infrastructure Team Lead to join our dynamic team at Prosource. As a key member of our technical operations team, you will be responsible for leading a small team and providing operational and project support in an enterprise setting.Key ResponsibilitiesTechnical Quality Assurance: Ensure the...