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IT Infrastructure Team Lead

2 months ago

London, Greater London, United Kingdom Jas Gujral Full time

IT Infrastructure Team Lead

Our Client has a great opportunity to play a key role as an IT Infrastructure Team Leader.

You will be leading a team of highly skilled infrastructure professionals, third-party managers, and will have responsibility for all infrastructure services. This covers network, hosting, and server infrastructure (on-premises and cloud).

As IT Infrastructure Team Leader, you will have highly developed leadership skills, strong technical IT infrastructure skills, and have proven experience effectively delivering infrastructure projects.

Work closely with the IT management team, third parties, and business and product owners to deliver efficient infrastructure services, ensuring excellent working relationships exist and the department benefits from collaborative working and the sharing of knowledge.

Key Responsibilities:

  • Management, administration, and operational support of the infrastructure.
  • Contribute to the effective governance of project deliverables to ensure solutions are fit for purpose and adhere to the IT Infrastructure roadmaps and architectural strategy.
  • Proactive incident, problem, change, and configuration management.
  • Management of resources ensuring adequate cover is maintained to deliver the existing support requirements.
  • Ensuring effective DR/BCP plans exist to deliver the required RPOs and RTOs for all infrastructure services, including regular testing.
  • Proven experience of supporting a large 24x7 operations, and experience of leading a multi-skilled team through change and transition.
  • Technically delivered a Cloud migration project.
  • Exceptional people management skills to inspire and motivate a team of highly technical specialists.
  • Managing internal and third-party resources as required to plan, design, build, and run the enterprise IT infrastructure.
  • An excellent understanding of enterprise best practice infrastructure management, including use of automation/orchestration, monitoring, and logging.
  • Working knowledge of information security threats and the best way to prevent them.
  • Minimum ITIL V3 Foundation certified and significant experience in ITIL aligned environments.
  • Excellent stakeholder management experience.
  • Microsoft-based server infrastructures and back-office technologies.
  • Linux/open-source technologies.
  • Experience of delivering solutions using a mix of on-premise, hybrid, and SaaS, PaaS, and IaaS models.
  • Data Centre and Edge Networking.
  • Office 365 and Microsoft Azure.