Applications Support Specialist for OSI PI Systems

5 days ago

Scotland, United Kingdom SWORD Careers Full time
About the Role

Sword Careers is seeking an experienced Applications Support Engineer to join our team. As a key member of our technical support team, you will be responsible for providing expert-level support for our customers' portfolio of applications and systems.

This is a fantastic opportunity to work with a leading provider of business technology solutions within the Energy, Public and Finance Sectors. Our team is passionate about using technology to solve business problems and work in partnership with our clients to help them achieve their goals.

Key Responsibilities
  • Provide technical support for a diverse portfolio of applications, including Real-Time asset information systems (primarily OSI PI) and Bazefield.
  • Work closely with our customers to understand their technical requirements and provide tailored solutions.
  • Collaborate with our development team to identify and resolve technical issues.
  • Develop and maintain technical documentation to ensure that our customers have access to the information they need.
Requirements

To be successful in this role, you will need:

  • Previous extensive experience as an Applications Engineer.
  • Experience of supporting Energy sector or similar application portfolios, with a knowledge of SQL, Oracle and necessary database interfaces.
  • Excellent communication and problem-solving skills.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are a motivated and experienced Applications Support Engineer looking for a new challenge, please apply today.

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