Regional Operations Manager
2 weeks ago
About Britannia Hotels
We are a forward-thinking, ambitious, and continually expanding hospitality company with a portfolio of 61 hotels across the UK, offering over 10,000 bedrooms. Our success is built on strategic location, with hotels situated in prime cities and near major airports.
Job Summary
We are seeking a skilled and experienced Regional Operations Manager to join our team in the North West region. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our hotels, ensuring exceptional customer service, and driving business growth.
Key Responsibilities
• Oversee the operations of multiple hotels in the North West region
• Develop and implement strategies to improve customer satisfaction and loyalty
• Collaborate with hotel teams to achieve business objectives and targets
• Analyze operational data to identify areas for improvement and implement changes
Requirements
• Proven experience in hotel operations or a related field
• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and prioritize tasks effectively
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