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About Britannia Hotels
We are a forward-thinking, ambitious, and continually expanding hospitality company with a portfolio of 61 hotels across the UK, offering over 10,000 bedrooms. Our success is built on our strategic locations, with hotels situated in prime cities and near major airports.
Job Summary
We are seeking a skilled and experienced Regional Operations Manager to join our team in the North West region. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our hotels in the region, ensuring exceptional customer service, and driving business growth.
Key Responsibilities
• Oversee the operations of multiple hotels in the North West region, ensuring seamless delivery of services and high-quality customer experiences.
• Develop and implement strategies to drive business growth, improve efficiency, and increase revenue.
• Collaborate with hotel teams to identify areas for improvement and implement changes to enhance customer satisfaction and loyalty.
• Analyze performance data to inform business decisions and optimize operations.
Requirements
• Proven experience in a similar role, with a strong track record of success in hospitality operations.
• Excellent leadership and communication skills, with the ability to motivate and inspire teams.
• Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
• Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
